Shipping policy
Shipping Policy
At Bucko Baits, we work hard to get your order packed and on its way as quickly as possible so you can spend more time on the water.
Order Processing
Most orders are processed within 1–3 business days (excluding weekends and holidays as we are a family run business and our goal is to have the Bucko Boys learn all they can! ) During new product launches, promotions, or holidays, processing times may be slightly longer.
Once your order has shipped, you will receive a shipping confirmation email with tracking information.
Shipping Carriers
Bucko Baits ships using trusted third-party carriers, including USPS, UPS, FedEx, and other available delivery services.
Delivery Estimates
Shipping estimates provided at checkout are estimates only and are not guaranteed delivery dates. Delivery times may vary due to weather, carrier delays, holidays, or other circumstances beyond our control.
Lost, Delayed, or Damaged Packages
Once your order has been picked up by the shipping carrier, responsibility for delivery rests with the carrier.
Bucko Baits is not responsible for shipping delays, lost packages, stolen packages, misdelivered packages, or damage that occurs during transit by a third-party shipping carrier.
If your package arrives damaged, please:
- Keep all original packaging.
- Take clear photos of the package and damaged items.
- Contact the shipping carrier as soon as possible to begin a damage claim.
- Contact Bucko Baits through our Contact page with your order number so we can assist you where possible.
While we are happy to help guide you through the claims process, Bucko Baits cannot guarantee reimbursement for carrier-related damage or loss.
Incorrect Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout.
Bucko Baits is not responsible for orders shipped to an incorrect address provided by the customer. If a package is returned to us due to an incorrect or undeliverable address, additional shipping charges may apply before the order can be reshipped.
Tracking Your Order
Once your order ships, tracking information will be sent to the email address provided during checkout. Please allow up to 24 hours for tracking information to become active.
International Orders
For international shipments, customers are responsible for any applicable customs duties, taxes, import fees, or other charges imposed by their country. Bucko Baits is not responsible for delays caused by customs processing.
Questions?
If you have any questions regarding your shipment, please reach out through our Contact page. We're always happy to help however we can.